Have questions about EasyPay? We're here to help. Send us a message and we'll get back to you as soon as possible.
support@easypay.com
info@easypay.com
+27 11 123 4567 (South Africa)
+234 1 234 5678 (Nigeria)
Monday - Friday: 8:00 AM - 6:00 PM
Saturday - Sunday: 9:00 AM - 5:00 PM
Available 24/7 for urgent issues
Click the chat icon in the bottom right
Find answers to the most common questions about EasyPay and cryptocurrency trading.
Simply create an account, complete the verification process, and you can start buying and selling cryptocurrencies immediately. The entire process takes less than 10 minutes.
Yes, we use bank-level security with 256-bit SSL encryption, two-factor authentication, and cold storage for cryptocurrencies. Your funds and data are completely secure.
Most transactions are processed within 15-30 minutes. Bank transfers may take 1-3 business days depending on your bank and the amount.
We charge a competitive 1.5% trading fee. There are no hidden charges, and all fees are clearly displayed before you confirm any transaction.
We support Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), and many other popular cryptocurrencies. Check our markets page for the full list.
We work with all major South African banks (FNB, Standard Bank, ABSA, Nedbank, Capitec) and Nigerian banks (GTBank, Access Bank, First Bank, UBA, Zenith Bank).
Our platform is fully optimized for mobile browsers. We're currently developing native iOS and Android apps that will be available soon.
You can reach us via email, phone, live chat, or WhatsApp. Our support team is available 24/7 to help you with any questions or issues.
Can't find the answer you're looking for? Our support team is here to help you 24/7.